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Shipping Policy

Shipping Policy

Processing Time
Orders are typically processed and shipped within 2 business days. Once your order ships, tracking information will be provided. Please refer to the tracking status before contacting us regarding non-delivery. Tracking usually provides the most accurate information.

Free Shipping Option
If you select Free Shipping, we will choose the most cost-effective shipping method based on your order’s size, weight, and destination. Most domestic free shipping orders will be sent via USPS Ground Advantage.

Delivery times for free shipping are not guaranteed, and we cannot refund or credit orders for late deliveries. If you need your item faster, please choose an upgraded shipping method at checkout.

Estimated Delivery Times (Domestic U.S.):

  • Ground Advantage: 2–7 business days (No insurance included)

  • Priority Mail: 2–4 business days (Includes $50 insurance)

  • Express Mail & FedEx: 1–2 business days (Includes $100 insurance and is the only guaranteed option)

Please note: These are estimates provided by USPS & FedEx. Delays due to weather, routing errors, or other unforeseen issues are outside our control.

International Shipping
International delivery times vary depending on customs and local postal services. On average, delivery takes about 10 business days, but it may be longer. If your package hasn’t arrived within 12 business days, please contact us and we’ll assist you in tracking or resolving the issue.

Lost or Delayed Packages
The USPS does not consider a package “lost” until 30 days after shipment. If your item has not arrived by then and you did not select insured shipping, you are responsible for the cost to replace the item. We may offer a discounted replacement in these situations.

If your shipment was insured (either through USPS or a shipping upgrade that includes insurance), we will file a claim on your behalf. Please note that claims take time to process. If you need a replacement immediately, you can reorder the item, and we will refund the original once the claim is approved.